Privacy Policy

Information We Collect

Information you provide

• Name, phone number, email address, and mailing or project address
• Details about your property and project, including photos, notes, and preferences
• Messages sent through our website, email, text, phone, or other channels
• Billing details needed to quote, invoice, and complete a job

Information collected automatically

• IP address, browser type, device type, and general location
• Pages visited, time on site, links clicked, and how you found us
• Cookies, pixels, tags, and similar technologies used for site function, analytics, and marketing

We do not knowingly collect information from children under 13.

How We Use Information

We use personal information to:

• Respond to questions and schedule consultations or estimates
• Design, bid, and complete landscaping and outdoor living work
• Communicate about your project, invoices, warranties, and follow-up
• Send occasional updates, project ideas, and offerings if you have given us your email or other contact details
• Operate, secure, and improve our website and marketing
• Meet legal, tax, insurance, and recordkeeping requirements

You can opt out of marketing emails or texts at any time. Transactional messages about an active project or invoice may still be sent.

We do not sell your personal information.

Website Forms

When you submit a form on our website, we receive the information you enter so we can respond. That submission may pass through third-party services that host the site, process forms, or deliver email. Those providers handle the data only as needed to complete that task, under their own terms and security practices.

Cookies, Analytics, and Advertising

We and our service providers may use cookies, pixels, tags, scripts, and similar tools to:

• Keep the website working
• Understand how visitors use the site
• Measure the effectiveness of ads and outreach
• Show or improve relevant advertising on our site or other platforms

These tools may collect information such as your IP address, device and browser details, pages viewed, and referral source. Some providers may combine that information with data they already have, according to their own privacy policies.

You can limit cookies in your browser settings, use browser or platform ad controls, or opt out of interest-based advertising through industry tools such as the Digital Advertising Alliance. Blocking cookies or pixels may affect how the site or ads work.

How We Share Information

We share information only as needed to run the business, including with:

• Service providers that help us with website hosting, forms, email, analytics, advertising, payments, scheduling, or accounting
• Subcontractors, suppliers, and partners involved in your project
• Professional advisors such as accountants, insurers, or attorneys
• Authorities when required by law or to protect our rights and safety

We do not share your information with third parties for their own unrelated marketing.

Project Photos

We may take photos or video of your property before, during, and after a project for our records, quality control, and portfolio.

How Long We Keep Information

We keep personal information only as long as needed for the purposes above. Project, invoice, and tax records are typically kept as long as required by law or our insurance and accounting needs, then deleted or archived.

Marketing contact lists are kept until you opt out or we no longer need them.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect personal information. No website or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Choices

You may:

• Ask us to update or correct your contact information
• Ask us to delete information we no longer need to keep
• Opt out of marketing emails or texts
• Limit cookies and advertising tracking through your browser or device settings

To make a request, call or email us. We may need to verify your identity before making changes.

Third-Party Links and Tools

Our website may include links, embeds, or tools from other companies (for example, maps, reviews, social media, or video). Their privacy practices are their own. We are not responsible for those sites or services.

Changes to This Policy

We may update this policy from time to time. The “Effective date” at the top will change when we do. Continued use of the website after an update means you accept the revised policy.

Because this policy is written to cover common website, form, analytics, and advertising tools, we do not list every provider by name. Adding or changing a typical service provider does not always require an update here.